Ernst & Young LLP announced today that its Advisory Services practice has been named to the annual CRM Watchlist 2013, a prestigious list of leading companies developed by customer strategy consultant, Paul Greenberg. Now in its fifth year, the CRM Watchlist 2013 ranks companies according to their impact on the customer facing business world. Selected from among the hundreds
of submissions for this year’s Watchlist, the firm’s Advisory Services was one of three winners in the consulting and system integrators category.
“What impresses me about Ernst & Young Advisory that makes me think that 2013 is the beginning of their true global breakout is that they have done so much right,” said Greenberg in his CRM Watchlist review of Ernst & Young, available at zdnet.com. “I am genuinely amazed at their intelligence, their scope, their well-articulated programmatic approach, and their intelligent set of customer-facing, contemporary business models and frameworks. They have an impressive body of results and a significant group of referenceable customers which tells me that their customers must regard them highly.”
In selecting Ernst & Young LLP’s Advisory Services practice Greenberg highlighted the company’s powerful management team, its ability to identify contemporary trends and translate them into business value, its understanding of the rise of agencies in the contemporary services world, and its impressive quality of execution.
“Being named to the CRM Watchlist is a tremendous honor and we are very proud to be recognized as a leader in this category,” said Woody Driggs, Global Advisory Customer Leader for the Ernst & Young organization. “In the midst of rapid change driven by economic turbulence, digital technology, and shifting consumer behaviors, Ernst & Young LLP’s Advisory Services has been pursuing an aggressive growth strategy that is built on understanding, anticipating and acting upon the various forces affecting its clients and their businesses. This recognition from Paul Greenberg is a testament to its focus on providing relevant and timely counsel and the ability to deliver quality results for our clients.”
Paul Greenberg is President of The 56 Group, LLC, a customer strategy consulting firm and author of CRM at the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers, which is used by more than 70 universities as a primary text.
For more information and to read the full review, please visit: http://www.zdnet.com/crm-watchlist-2013-winners-consulting-and-systems-integrators-hook-up-part-1-7000013030/
About Ernst & Young’s Advisory Services
The relationship between risk and performance improvement is an increasingly complex and central business challenge, with business performance directly connected to the recognition and effective management of risk. Whether your focus is on business transformation or sustaining achievement, having the right advisors on your side can make all the difference. Our 27,000 advisory professionals form one of the broadest global advisory networks of any professional organization, delivering seasoned multidisciplinary teams that work with our clients to deliver a powerful and superior client experience. We use proven, integrated methodologies to help you achieve your strategic priorities and make improvements that are sustainable for the longer term. We understand that, to achieve your potential as an organization, you require services that respond to your specific issues, so we bring our broad sector experience and deep subject matter knowledge to bear in a proactive and objective way. Above all, we are committed to measuring the gains and identifying where the strategy is delivering the value your business needs. It’s how Ernst & Young makes a difference.
About Ernst & Young
Ernst & Young is a global leader in assurance, tax, transaction and advisory services. Worldwide, our 167,000 people are united by our shared values and an unwavering commitment to quality. We make a difference by helping our people, our clients and our wider communities achieve their potential.
Ernst & Young refers to the global organization of member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
This news release has been issued by Ernst & Young LLP, a US client-serving member firm of Ernst & Young Global Limited.
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